Terms of Service

1. Services Overview

Alpath provides digital consulting, web development, automation systems, and analytics implementation.

Project deliverables, timelines, and outcomes vary by engagement and are defined in each proposal, statement of work (SOW), or written agreement.

2. Scope & Change Control

Work is limited to what is explicitly outlined in the approved proposal, SOW, or agreement.

• Out-of-scope requests require a written change order
• Additional work may be billed at an agreed project rate or hourly rate
• Revisions are limited to three rounds per deliverable unless otherwise stated

Any work requested outside the agreed scope will require a written change order.

3. Fees & Payment Terms

• A 50% deposit is required before work begins unless stated otherwise
• Remaining balances are due at milestones or project completion
• Late or missed payments may result in an immediate pause in work
• Final files, deployments, credentials, and handoff materials are released only after full payment is received
• All fees are non-refundable once work has commenced
• Client is responsible for third-party costs (hosting, APIs, subscriptions, software licenses, and platform usage)

4. Client Responsibilities

The client agrees to:

• Provide required content, assets, credentials, and approvals on time
• Assign a single point of contact for decisions and feedback
• Review deliverables and provide consolidated feedback promptly

Delays in client response may result in adjusted timelines and additional fees.

5. Intellectual Property

• Alpath retains ownership of pre-existing materials, internal frameworks, code patterns, methods, and reusable systems
• Upon full payment, client receives rights to use final client-specific deliverables as defined in the agreement
• Alpath may reuse non-client-specific components, structures, and know-how in future work

Ownership transfer or license rights for final deliverables do not become effective until full payment is complete.

6. Warranties & Liability Limits

Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

• Alpath does not guarantee specific business outcomes, including traffic, leads, conversions, revenue, or search ranking performance
• Client is responsible for business decisions, operations, and implementation choices made using deliverables

In no event shall liability exceed the total fees paid.

7. Third-Party Tools & Integrations

Projects may involve third-party tools and services (including platforms like Sanity, Supabase, hosting providers, analytics tools, and API vendors).

• Alpath is not responsible for third-party outages, policy changes, pricing updates, or platform limitations
• The client is responsible for accounts, subscriptions, and obligations under third-party provider terms unless otherwise agreed

8. Termination

Either party may terminate an engagement with written notice, subject to any minimum commitments in a signed agreement.

• Client must pay for all work performed through termination date
• Deposits are non-refundable
• Alpath may pause or terminate work for non-payment, prolonged client inactivity, or breach of these Terms

9. Confidentiality

Both parties agree to keep confidential, non-public information private and to use it only for purposes related to the engagement, except as required by law.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.