Design role-based views for executives, managers, and operators.
Business Intelligence Docs
Dashboard Architecture
Dashboard architecture determines whether insights are immediately actionable or buried in visual noise.
Key Outcomes
Expose trends, targets, and variance in one decision flow.
Support self-serve exploration without compromising governance.
Information hierarchy
Each dashboard should move from headline health to diagnostic detail so users can see what changed, why, and what to do next.
- Top layer: business status versus plan and prior period
- Middle layer: segment breakdown by channel, product, and region
- Lower layer: root-cause drilldowns and anomaly context
- Action layer: owners, alerts, and links to execution systems
Governed flexibility
Provide reusable semantic models and filtered views so teams can answer ad hoc questions quickly while preserving metric consistency.